I subscribe to Sign Customiser. Do I pay again?
No. Find Sign Makers Pro is included with an active Sign Customiser subscription.
The Store owner links the listing from the Find Sign Makers Pro page of their Sign Customiser admin. The manufacturer agrees through a one-time link that we send by email.
You cannot buy Pro a second time. The checkout refuses it and tells you where your Pro comes from.
Do not buy Pro while you wait for a link. We do not refund a year that you have started.
A Sign Customiser subscription includes Find Sign Makers Pro. It does not include Manufacturing Partners, which is a separate programme.
Manage your Sign Customiser subscription (sign in required)What happens when my Sign Customiser subscription ends?
Pro ends when the subscription ends, or immediately if the listing is unlinked.
Your listing stays. It goes back to a free listing and keeps the quote request inbox, the lead statuses and the funnel counts.
To keep Pro, buy it on its own today for USD 100 per year.
Is the Pro website link a followed link?
Yes. The website link on a Pro profile is a followed link, also called a dofollow link.
Search engines can follow the link to your website.
Links on free profiles are nofollow.
Do you promise a position in search results?
No. We promise a followed link and a prominent position on Find Sign Makers.
Search engines decide the position of your website in their results.
When do the Pro changes show on my public profile?
A change to your plan shows on the directory in 24 hours or less.
When does Pro renew?
Pro that you buy renews each year on the date that you bought it.
The billing page in your dashboard shows your renewal date. Cancel before that date to stop the renewal.
Pro that is included does not renew separately. It stays on while the Sign Customiser subscription is active.
How do I cancel Pro?
If you bought Pro, open the billing page in your dashboard. Select Manage billing.
Stripe stops the plan at the end of the year that you paid for. You keep Pro until that date.
If your Pro is included with a Sign Customiser subscription, there is nothing to cancel here. Manage that subscription on your Sign Customiser subscription page.
Do you give refunds?
We do not refund part of a year automatically.
Contact Find Sign Makers if a payment is wrong. Tell us what happened. We examine each request.
Contact Find Sign MakersWho takes my payment?
Stripe collects your payment. Find Sign Makers does not get your card details.
Stripe shows your invoices in the billing portal.
Pro that is included with a Sign Customiser subscription costs nothing more, and there is no invoice here.
Why must my profile be publicly verified?
Pro promotes your profile, so the profile must show a real business and a complete listing. This is true whether you buy Pro or receive it with a subscription.
A profile is publicly verified when we hold a verification evidence record and the profile scores 90 or more out of 100.
Can I buy a Verified badge?
No. Verification is free and we give it for evidence. Pro is paid promotion.
The two badges are different.
